Refund Policy

Your satisfaction is central to everything we do. If a product doesn’t meet your expectations, we’ll ensure a fair and professional resolution.

• Eligibility for Refunds – Refunds are available for items returned in their original condition, unused, and with all original packaging and documentation.
  
  
• Timeframe – Refund requests must be made within 14 days of receiving your order. Certain high-ticket or custom items may have modified refund windows, which will be stated at the time of purchase.
  
  
• Process :
  

1. Contact us at support@becerracommerce.com with your order number and reason for refund.
   
2. Our team will review and authorize the return.
   
3. Once the product is received and inspected, a refund will be processed to your original payment method within 5–10 business days.
   

• Non-Refundable Items – Gift cards, personalized/custom products, and final-sale items cannot be refunded.
  
  
• Shipping Costs – Original shipping costs are non-refundable. Return shipping costs may be the responsibility of the customer unless the product was defective or damaged upon arrival.
  

We don’t just sell products we build relationships. If something isn’t right, we’ll make it right.