Warranty Policy

At Becerra, we stand by the quality of every product we sell. Our Warranty Policy ensures that your purchase is protected, giving you complete confidence.

• Coverage – Warranty applies only to products specifically marked as “warranty eligible.” It covers defects in materials and workmanship under normal use during the warranty period.
  
  
• Warranty Period – Warranty terms vary by product but typically range from 6 months to 2 years. Specific duration will be indicated on the product page or included documentation.
  
  
• What’s Covered – Manufacturing defects, faulty components, or performance issues not caused by misuse, accidents, or unauthorized modifications.
  
  
• What’s Not Covered – Damage due to negligence, improper use, unauthorized repairs, normal wear and tear, or cosmetic damage (scratches, dents, discoloration).
  
  
• Claim Process – To initiate a warranty claim:
  

1. Contact our support team at support@becerracommerce.com with proof of purchase and a description of the issue.
   
2. Provide photos or videos (if requested) for assessment.
   
3. If approved, we will repair, replace, or refund the product at our discretion.
   

• Shipping for Warranty Claims – Customers may be responsible for shipping costs when returning an item for warranty service, unless otherwise specified.
  

If it’s a manufacturing issue, we’ll make it right quickly and with care.